Quality Overview
Quality management in Oman Water & Wastewater Services Company can be seen as the act of
overseeing all activities and tasks needed to maintain the desired level of excellence. This includes
creating and implementing quality planning and assurance, as well as quality control and quality
improvement.
The QS&S section at Oman Water & Wastewater Services Company focus on
how to:
- Fulfil the customer's quality requirements.
- Fulfil the applicable regulatory requirements.
- Enhance customer satisfaction.
- Achieve continual improvement of its performance in pursuit of these objectives.
QS&S Section Main Tasks & Activities
- Plan and execute QHSE Management Systems Internal Audits
- Liaise and coordinate with the certification/accreditation bodies for External Audits.
- Follow up the closing status of findings raised during internal and external audits.
- Provide Quality Awareness sessions to OWWSC employees.
- Perform Quality inspections (as required) covering different areas within the company.
- Execute the annual Management Review meeting.
Applying such management systems in Oman Water & Wastewater Services Company ensures
employees engagement as well as focusing on objectives and customer expectations. It reduces
rejection/rework and improves teamwork and discipline in the organization. In addition, management
systems in OWWSC saves cost by avoiding repetition of work, avoiding unnecessary records, monitoring
processes and increased customers’ confidence in OWWSC.
Health and Safety Overview
Health and Safety Section in Oman Water & Wastewater Services Company is managing Occupational
Health and Safety in proactive approach and systematically to ensure that all OWWSC activities are
conducted in safe manner.
The Health and Safety Section at OWWSC focus on how
to:
Manage all Health and Safety requirements in OWWSC and it’s
contractors.
- Enhance Occupational Health and Safety culture among employees and contractors.
Health & Safety Section Main Tasks & Activities:
- Establish Occupational Health and Safety management system that cover all OWWSC activities.
- Comply with all relevant legislation related to Occupational Health and Safety.
- Adopt best practices in mitigation and minimizing the Occupational Health and Safety risk associated
with the organization’s activities.
- Provide Occupational Health and Safety Awareness sessions to OWWSC employees and it’s
Contractors.
Environment Overview
Environment Section in Oman Water & Wastewater Services company is working systematically to
ensure complying with relevant national and international environmental laws and regulation and to
minimize negative impacts on the environment and the society from all OWWSC Water activities.
Environment section is also striving to raise the environmental awareness and culture amongst the
employees and the other stakeholders.
The Environment Section at Oman Water &
Wastewater Services company focus on how to:
- Meet all the applicable regulatory and legal requirements.
- Ensure continual improvement of OWWSC environmental performance.
- Support environmental initiatives.
- Enhance environmental awareness among the stakeholders.
Environment Section Main Tasks & Activities
- Plan and execute environmental inspection to ensure the implementation of the EMS requirements.
- Liaise and coordinate with Environment Authority (EA) to obtain and maintain valid environmental
permits.
- Provide environmental Awareness sessions to OWWSC employees.
- Establish and maintain corporate environmental documents.
- Monitor and report OWWSC environmental performance.