Nama Water Services Appoints Issam Al Ismaili as Chief Commercial Officer
Muscat -- Nama Water Services has appointed Engineer Issam Munir Al Ismaili as Chief Commercial Officer. This strategic move aims to bolster the company's commercial performance, expand its reach within an increasingly competitive market, and improve customer experience.
This appointment reflects the company's commitment to recruiting top Omani talents in key operational areas. The company fosters a stimulating, forward-thinking work environment, embodying its slogan "Stepping Ahead”. This approach supports the company's continuous innovation, development, and sustainability vision.
With over 18 years of experience, Issam Al Ismaili is a seasoned leader in business strategy, digital transformation, and high-impact initiatives. His career spans diverse sectors and prestigious organizations both within and outside of Oman, including Awasr, Onsor, Ooredoo Oman, the Digital Cooperation Organization (KSA), and Du (UAE). These roles have honed his strategic planning, market expansion, and customer relationship management skills. His expertise in business and technology positions him to play a key role in Nama Water Services' commercial and technological advancement. He will collaborate with the existing team to drive an ambitious, forward-looking vision focused on innovation and performance enhancement.
Commenting on this appointment, Qais Saud Al Zakwani, CEO of Nama Water Services, said: "The appointment of Issam Al Ismaili as Chief Commercial Officer represents a significant step that reflects the commitment to strengthening the competencies of our commercial team to enhance performance further to achieve the highest levels of customer satisfaction. We are confident that his extensive experience, through leading the commercial team, will contribute to driving the company's growth and help in the continuous development of our services to keep pace with market aspirations by excelling in service delivery and ensuring its continuous improvement, in addition to technological development and anticipating the future in a way that meets the needs of the modern era, within the stimulating work environment that Nama Water Services is characterized by."
Engineer Issam Al Ismaili expressed his gratitude for the confidence shown in him by Nama Water Services management. He emphasized that this trust inspires him to work diligently and contribute to the company's vision of becoming a leader in the water sector.
Al Ismaili is honored to work alongside the dedicated team at Nama Water Services. He looks forward to contributing to the continued success of this leading company, which has earned a distinguished reputation for its water and wastewater services, both locally and regionally.
He added "I look forward, through teamwork, to effectively contribute to the developmental movement that Nama Water Services is witnessing in all its sectors, especially with regard to customer experience, the commercial and technical aspects, in a way that responds to the great aspirations placed on the company, and in line with the vitality of the services it provides, which require continuous development."